The https://www.theoparfums.com is the online shop of display and distribution of the products through the Internet by the Greek firm “THEODOROS N. KALOTINIS”, referred hereinafter  as THEO PARFUMS , headquartered in Heraklion, Crete,  11 Rizinias street in Greece.

Terms

THEO PARFUMS reserves the right to make changes unilaterally or modify these terms and the transaction conditions that are processed via its electronic store. THEO PARFUMS accepts the responsibility to inform its users about potential modifications as well as any change, through the website of this online store. It is clarified that the modification of the terms does not affect the orders that are already placed.

Provided information and products

THEO PARFUMS commits itself regarding the validity and completeness of the information stated on the website https://www.theoparfums.com , not only regarding the existence of the essential characteristics described for each product available, but also the accuracy of the information regarding the provision of services by the electronic store of THEO PARFUMS, without prejudice to any technical or typing errors that escape our attention or occurred unintentionally due to any closures of the website or as a result of force majeure.

Limitation of liability

THEO PARFUMS assures that the consumers will be promptly notified of the unavailability of the products. The electronic store of THEO PARFUMS does not bear responsibility for any technical issues that may occur while the users are attempting to access the website or while they are browsing it, related to functionality or compatibility of their infrastructure to the website. THEO PARFUMS does not bear any responsibility for the acts or omissions by third parties and particularly unauthorized interference by third parties to the products or/and services or/and information provided through it.

Copyright policies

The official THEO PARFUMS website is https://www.theoparfums.com. All the content of the websites uploaded by THEO PARFUMS including images, graphics, photos, designs, texts, provided services and products comprise intellectual property of THEO PARFUMS and they are preserved by the existing regulations of the Greek Law, European Law and International Conventions. The names , images, logos and the distinguishing signs that represent THEO PARFUMS or/and its electronic store or/and the third-parties contracted to them as well as their products or services , are exclusive trademarks and distinguishing signs of THEO PARFUMS or/and https://www.theoparfums.com or/and third-parties and they are protected by the Greek, Community and International laws regarding trademarks ,  industrial and intellectual property and unlawful competition.

In any case their appearance and display in the webpages of https://www.theoparfums.com may not be taken for assignment or permission or right concession of their usage.

Cookie policy

Cookies are small text files sent from a website and stored to the user’s hard drive by the user’s web browser while the user is browsing. Occasionally, they are created and transferred during your first registration in the website and then they are used to identify the user’s PC. They are not used to store or gather any documents or files from the user’s computer. Their sole purpose is to facilitate the user’s access to the webpage and the information that the user wishes to search. The majority of web browsers accepts cookies, but changes in browser settings may do not allow them to be transferred.

The users of the websites of  https://www.theoparfums.com  accept that they will not make use of them or the electronic store of THEO PARFUMS in order to send, release , send via e-mail or any other means, any content that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, indecent, libelous or constitutes an infringement of an individual’s  violation of secrecy, shows hatred, or expresses national, racial or other kinds of discrimination, may cause harm to minors in any way, is not entitled to be transmitted under the law or privity or administrative relations (like internal information, property or confidential information that were obtained or revealed as a part of labor relations or are covered in confidential agreements), violates any patent, trademark, commercial secret ,copyright or any other rights to property by third parties, contains software virus or any other codes , files or programs designed for the discontinuance , instigation of harm, damage or hindrance of the function of any software or hardware, on purpose or unintentionally violates the applicable Greek and Community Law and its provisions, may embarrass third parties in any way and any content used for the gathering or storing the users’ personal data.

Security

THEO PARFUMS appreciates the importance of your personal credentials and online transactions security issue and takes all the required measures using the latest and advanced methods in order to ensure the highest possible level of security. All the information concerning your personal information and your transactions are secure and confidential. The security of the electronic store THEO PARFUMS is accomplished using the following procedures:

Customer identification

The login details used for your identification are two: the Access Code (e-mail or username) and the personal and private security code (password), which provide you with access to your personal credentials in total security every time they are entered.

Encryption

All payments that are carried out via the use of a card are processed through the electronic payment platform “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit  (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key

Confidential Transactions

Confidentiality is accepted as self- evident. The same basic principles concerning the conventional transactions are applied in the case of e-commerce.  All the information transmitted from the user/member to THEO PARFUMS is confidential and THEO PARFUMS has taken all the required measures to be utilized only to an extent that is highly necessary.

Privacy Policy

During your visit in the webpages of https://www.theoparfums.com you may be requested to fill in your personal details (name, surname, profession, email, delivery address etc.) generally to process your orders or provide our services. Any personal data you state anywhere through our webpages and services of the website https://www.theoparfums.com are maintained exclusively only for reasons regarding your transactions with us, the improvements regarding our service provision and the functionality assurance of the corresponding service and it is not allowed to be used by any third-party (to the exclusion of the authorities in charge according to Law) .

In case of any queries or suggestions or statements regarding these issues you may contact us making use of the special contact form provided in the following link https://www.theoparfums.com .

At any time, the user reserves the right to be informed or/and object to the further process of their personal information under the personal data protection law.

Newsletters

THEO PARFUMS occasionally sends newsletters.

Newsletters can end up in a spam folder, so we wish you regularly check they are not saved there

In case you do not want to receive our newsletter anymore or you want to be totally deleted from the Newsletter Mailing List of THEO PARFUMS, you can let us know using the electronic contact form of the site.

Notification by THEO PARFUMS is provided just in case you have opted for it.

Any discrepancy or dispute arising out of or in relation to the implementation of these Terms of Use will be submitted to the exclusive jurisdiction of the competent courts in Heraklion. The usage of the electronic store https://www.theoparfums.com requires unconditional acceptance of all the above terms and conditions. If the user objects to a part or all the terms of use of the electronic store, it is necessary to refrain from using it. Otherwise, it is presumed that s/he unconditionally accepts and consents to all terms and conditions of usage.

Returns and Refund policy

Due to the texture of our products, returns or refunds are not accepted for hygiene reasons.

No refund is available in any case.

Returns can be made as long as the products you desire to return are faulty (e.g. fragrance packaging) and we can only replace the products. In order to satisfy your desire to return the products purchased from THEO PARFUMS you are required to contact us through email at info@theoparfums.com referring to the reason of the return in 10 days from purchasing. The replacement can be made until the expiration of the deadline.